Returns & Exchanges

At Scents at No3, we want you to be completely satisfied with your home fragrances. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team via email with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Pack Securely

  Carefully package the unused items in their original boxes with protective cushioning to ensure they are not damaged during transit.

• 3.
  Ship the Items

  Attach the provided return label to your package and drop it off at any authorized shipping location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.